The report shows The carrier experiencing massive cancellations and refund processing delays, with many travelers impacted as itineraries were cancelled or being reviewed owing to scheduling adjustments. Travelers described near-immediate cancellations, missing plans, and slow refunds, with some alternative credits or alternate dates instead of refunds. News notes trips affecting China, Sri Lanka, and South America. Customers pursued refunds as frustration grew over limited updates and communication lapses. More coverage note ongoing fallout as more travelers report cancellations or rescheduled tours.
Tourists have been left stranded abroad after the travel agency made a worrying announcement, with many now finding their money may have been taken off them
www.mirror.co.ukAustralian travellers say they have been dumped days and weeks before their overseas holidays after a tour company cancelled their trips.
www.abc.net.auavg travels cancelled trips for more than 200 customers after emailing them last week that their itineraries were under review because of “operational scheduling adjustments.” The company said it remained “fully operational” and was working with affected customers, even as more than a dozen tour pac…
www.el-balad.comThe ABC has been contacted by more than 100 travellers since first reporting on the matter on Monday, with some claiming their tours were cancelled at the last minute and itineraries changed.
www.abc.net.auAccess Company Insights: hiring initiatives, leadership changes, new partnerships, product launches and more.
docs.predictleads.com