Latest News About Verizon Outage

Here are the latest verified updates on Verizon outage events in January 2026, based on recent reporting:

• Verizon outage resolved after widespread service disruptions across the U.S. began around noon ET on January 13, 2026. The company attributed the issue to a software-related problem and said it was working to restore connectivity, with a full resolution announced later that day and follow-up guidance issued to customers.[3][4][8]
• Verizon apologized for the disruption and indicated that customers affected would receive account credits as part of “making this right” once service was restored.[2][8]
• Impact and recovery details: Downdetector and multiple outlets reported tens to hundreds of thousands of reports at peak (roughly around 1 PM ET), with service gradually returning throughout the afternoon and evening; some users were advised to restart devices to reconnect after restoration.[4][6][7]
• Context and explanations: Verizon publicly indicated a software issue as the root cause and noted that a postmortem would follow; observers highlighted that outages remain a possible reality despite ongoing resilience efforts in networks.[1][10]

If you’d like, I can pull the latest local impact for São Paulo or Brazil-specific user experiences, or summarize official Verizon guidance for customers (credits, remediation steps, and timelines) in a concise checklist.

Citations:

• Verizon outage updates and resolution timeline[8][3][4]
• Credits and customer remediation statements[2][8]
• Peak impact and restoration details (Downdetector references)[6][7][4]
• Root cause and postmortem context[10][1]